Veterinary practice consulting

Business guidance built for veterinary practice owners.

Nationwide veterinary practice consulting for owners who want stronger financial clarity, profitability, operations, growth planning, and exit readiness.

Illustrative AI-generated scene of a veterinarian with a dog in a clinic
Why this matters

Your practice is a medical business—and both sides have to work.

Veterinary owners often have to make major business decisions while also caring for patients, leading teams, managing staffing pressure, and keeping the practice moving.

Old Hickory Group helps owners step back, understand the numbers, identify the real issues, and build a healthier practice.

Where we can help

You don't need to know the name of the service. Start with what's not working.

“We're working harder, but the numbers don't reflect it.”

Pricing, costs, labor, capacity, and financial visibility may be working against each other.

“The practice has grown, but our systems haven't.”

Growth can expose gaps in processes, accountability, leadership, and decision-making.

“I want to retire someday, but I don't know where to start.”

Exit readiness begins well before a buyer appears. The stronger the practice becomes now, the more options the owner has later.

Veterinary consulting services

Support for the decisions that shape your practice.

Practice Health Assessment

Evaluate financial and operational performance to identify strengths, gaps, and priorities.

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Financial Performance & KPIs

Build visibility into the metrics that drive profitability, staffing, capacity, and decision-making.

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Growth & Operations

Improve systems, accountability, planning, and the operational side of a growing practice.

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Exit & Succession Planning

Prepare the practice, the owner, and the organization for a stronger future transition.

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Why veterinary medicine is personal

The practice was about 200 yards from Phillip's back door.

Phillip grew up around his father's Middle Tennessee veterinary practice. His father began primarily as an equine veterinarian working with Tennessee Walking Horses, and Phillip eventually helped as the practice transitioned toward companion-animal medicine and grew from one veterinarian to roughly three-and-a-half veterinarians.

From an early age, Phillip did almost everything there was to do around the practice: cleaning kennels, working as a veterinary technician, answering phones, and eventually helping with software and accounting.

His father was an exceptional veterinarian—but, like many practice owners, he had gone to school to practice medicine, not to become a business expert. Phillip watched him work extraordinarily hard while becoming frustrated that the financial results did not always reflect the effort.

Phillip encouraged his father to hire a veterinary consultant and helped him choose one. He saw firsthand how the right advisor could improve the practice, support the team, and ultimately help his father prepare for a successful sale and retirement.

Common questions

What veterinary owners often want help with.

Why isn't profitability matching revenue growth?

We help isolate the financial and operational drivers behind the gap.

Which KPIs actually matter?

We focus on a practical scorecard tied to decisions—not vanity metrics.

How do I get ready to sell someday?

We help strengthen the practice before the transaction becomes urgent.

From practice owners

Veterinary client perspective.

“Phillip Jackson has been an invaluable aid in helping me better understand the financial workings of my practice. Having more detailed knowledge of just how dollars flow through my practice allowed me to both improve my ongoing practice management procedures as well as position myself in the best way for practice sale.”

Adam A.
Veterinary practice consulting FAQ

Questions practice owners often ask before bringing in an advisor.

What does a veterinary practice consultant actually help with?A strong engagement starts with the business problem rather than a fixed package. That may include understanding financial performance, pricing and costs, identifying useful KPIs, improving processes and accountability, planning for growth, or preparing the practice for succession or sale.
How do I know whether my veterinary practice is financially healthy?Revenue alone does not answer that question. Owners need to understand how revenue becomes profit and cash, where dollars are being consumed, how labor and other major costs are behaving, and whether performance is improving or deteriorating over time.
Which veterinary practice KPIs should I watch?The right scorecard should be small enough to use and specific enough to drive action. Financial, productivity, client, staffing, and cost measures can all matter, but the purpose is not to collect numbers. It is to identify what changed, understand why, and decide what to do next.
Can consulting help if revenue is growing but profitability is not?Yes. That is exactly the kind of situation where looking beneath top-line growth matters. Pricing, service mix, labor, inventory and other costs, capacity, charge capture, and operating processes can all affect how much of increased revenue actually reaches the bottom line.
When should I begin preparing to sell my veterinary practice?Well before a buyer appears. Improving financial visibility, reducing owner dependence, strengthening processes, and understanding what drives practice value can give an owner more options and a more deliberate path to transition.
Do you work with veterinary practices outside Tennessee?Yes. Old Hickory Group's veterinary practice consulting work is positioned to serve practice owners nationwide.
Next step

Bring us the problem. You don't need to know the service name.

Tell us what's happening in the practice and we'll help determine the right next step.

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